Consultancy Service Catalogue
Operational Recovery and Turnaround
Stepping in to fix failing projects or departments and get delivery back on track. I identify the specific blockers to progress and provide the leadership needed to settle teams and stabilise performance during difficult periods of high risk change.
Strategic Translation & Business Planning
Converting high-level corporate goals into practical directorate strategies and business plans. I establish the logic and structure needed to deliver a vision, ensuring plans are appropriately resourced, realistic, and operationally achievable for the team.
Target Operating Model (TOM) & Organisational Design
Defining the operational structure of a department or service, from the underlying processes to the staffing model. This ensures the service is built to function effectively and possesses the right framework to deliver its objectives.
Operational Transformation & Change Management
Managing culture change and service redesign, including digital transformation and department restructuring. I lead the people and process elements of a transition to ensure operational delivery remains stable and performing well during the change.
Programme Direction & Complex Mobilisation
Leading major programmes with a focus on the 'go-live' of new services. I manage the critical transition from project phase to everyday operations, ensuring technical handovers are robust and the organisation is operationally ready for Day One.
Governance, Risk & Probity
Establishing the rules and accountability structures needed for complex programmes or departments. I ensure risk and compliance are built in from the start, providing leadership teams with the accurate information needed to maintain control and meet regulatory standards.
Stakeholder Strategy & Reputational Risk
Navigating complex relationships across customers, staff, statutory bodies, and technical experts. I develop engagement plans to build trust in fractured environments and lead the direct negotiations required to protect organisational reputation.
Strategic Procurement & Commercial Oversight
Developing procurement strategies focused on value for money and supply chain reliability. I provide commercial oversight for large-scale procurement, managing contract changes and risks to protect budgets and maintain service quality.
Digital Strategy & Data Assurance
Ensuring that data used for decision-making is accurate, compliant, and accessible. I provide the oversight necessary to ensure digital records and asset information match the physical reality of operations on the ground.
Post-Implementation Review and Benefits Realisation
Evaluating the success of completed programmes to ensure intended benefits have been realised. I provide independent assessments of project outcomes and lead 'lessons learned' exercises to build internal capability for future change.
Project Leadership & Operational Capability
Upskilling internal teams to deliver projects with consistency and rigour. I provide tailored training and mentoring for project leads, focusing on practical implementation, risk management, and the soft skills required to lead teams through complex change.